Privacy Policy

1. Who We Are

TnM Tech ("we", "us", "our") is a digital solutions company headquartered in San Francisco, CA. We build custom web platforms, mobile apps, and automation systems for businesses. You can reach us at hello@tnm-tech.dev.

2. Information We Collect

We collect information in two ways:

• Information you provide directly — your name, email address, phone number, company name, and project details when you fill out our contact form or email us.
• Information collected automatically — basic usage data such as pages visited, time on site, and referring URL, collected via analytics tools (Google Analytics). This data is aggregated and does not identify you personally.

We do not collect payment information directly. Any payments are processed by third-party providers (e.g., Stripe) under their own privacy policies.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and project requests
• Deliver the services we've agreed to provide
• Send project updates, invoices, and support communications
• Improve our website and understand how visitors use it
• Comply with legal obligations

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Legal Basis for Processing

Where applicable (e.g., for visitors in the EU/EEA under GDPR), we process your personal data based on:

• Legitimate interests — responding to business inquiries and improving our services
• Contract — fulfilling the services you've engaged us for
• Legal obligation — complying with applicable laws

5. Cookies

Our website uses cookies for analytics and to remember your preferences. You can control cookie settings through your browser. Disabling cookies will not prevent you from using the site, but some functionality may be affected.

We use:

• Google Analytics — to understand site traffic and user behavior (anonymised IP addresses)
• Essential cookies — required for core site functionality

6. Data Retention

We keep your contact information for as long as it is needed to fulfil the purpose for which it was collected or as required by law. Project-related records are retained for up to 7 years for tax and legal compliance. You may request deletion at any time (see Section 8).

7. Data Security

We take reasonable technical and organisational measures to protect your information against unauthorised access, loss, or misuse. Our website uses HTTPS, and access to client data is restricted to authorised team members only.

No method of transmission over the internet is 100% secure. If you believe your data has been compromised, contact us immediately at hello@tnm-tech.dev.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data ("right to be forgotten")
• Object to or restrict how we process your data
• Receive a copy of your data in a portable format
• Withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, email us at hello@tnm-tech.dev. We will respond within 30 days.

9. Third-Party Links

Our website may link to third-party sites (e.g., client case studies, social media). We are not responsible for the privacy practices of those sites and encourage you to review their policies separately.

10. Children's Privacy

Our services are not directed at children under 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such data, please contact us and we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we'll update the "Last updated" date at the top of this page. For material changes, we'll notify active clients directly. Continued use of our website after changes are posted constitutes acceptance of the updated policy.